I could’nt find a e-mail Adress or Contact, on the Website shuttleflow.io. A Problem was, that my gas on Etherum was to low. I forgot…on Conflux isn’t a Problem. Can you repeat the Transfer, https://confluxscan.io/transaction/0x60df4e521db850707ee5e4faa500e27f0f026ea1b49818b9c4836ee337f66194
I think you need to deposit more ETH as gas to claim your tokens. That is the only way.