Only ConfluxPortal versions after 0.5.11 can directly transfer funds to a new address in base32 format (starting with network ID, e.g., “cfx:a…”; hereinafter referred to as the new address).
Cobo, Dappbirds, Bitpie, and other wallets DO NOT support direct transfers to the new address yet.
More ecosystem applications and wallets can be found here 
https://github.com/conflux-fans/Conflux123/)
Centralized exchanges such as MXC.com, Gate.io, Hoo DO NOT support the direct withdrawal of assets to the new address yet.
If you want to use the above-mentioned applications / DApps to transfer or withdraw your Conflux assets to Conflux’s new address, please use the official address conversion tool found HERE https://confluxscan.io/address-converter
Convert the new address to an address in the old format (beginning with 0x1) and then transfer or withdraw your Conflux assets.
OKEx Supports The New Address (“cfx:…”)
In order to transfer your assets to OKex from the above-mentioned applications only supporting the old addresses (0x1…) as of now, please be sure to properly convert your address with the official address conversion tool found HERE https://confluxscan.io/address-converter!